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#75604 - 08/15/10 10:22 AM Response to Ham's post about first impressions
Apop201X Offline
Super Elite Member

Registered: 09/14/03
Posts: 2455
Loc: Gaithersburg, MD
Originally Posted By: HAM
Finishing my intern year at a program about which I've had nothing but good things to say. However, there is one aspect of this year that is frustrating and seems to be irreconcilable.

I will admit right up front that I have a "strong personality." I'm direct and very forward with opinions at time. I am enthusiastic. I am not afraid to ask questions, of anyone. While these appear to be good qualities (and are generally commended in male physicians), my type A personality has been of great detriment.

The year started off with a complaint from a nurse that I asked them what I should do for management of an issue. I did this because I was advised to ask the nurses for suggestions so they don't hate me. Yet it was a mark against me. Subsequently I stopped asking the questions and tried to demonstrate confidence. I've maintained nothing but a professional rapport with them but this seems to have backfired and now I am perceived as the devil-resident. I am direct. I am methodical. And I am a take charge person. I am also tall, thin and wear makeup. The combination of these factors has put an X mark on my back.

This has translated to what seems to be a conspiracy against me. On most ward months, something trivial comes up with a nurse and my program director is informed. When I say "trivial" it is below trivial. For example, I knocked on a patients door and was told to come in. The patient (female) was seated on the edge of her bed with a towel around her body and a shower cap on. Fully covered. They had said to come in so I started asking questions. The patient asked me to leave because she was "bathing" and I apologized and left. Subsequently, the nurse told the nurse manager that this had happened and the nurse manager told her to tell me. I apologized to the patient and she was understanding and everything was forgotten. However, the nurse manager told the chief resident who told the attending physician who told the program director (yes, this DID happen) and I was called in for "unprofessional" conduct. In all reality, I simply knocked and entered a room for <30 seconds after I'd been told "come in." The escalation was outstanding.

I was told to be "sweet" because nurses don't like type A women physicians and expect female physicians to be maternal, sweet and subdued. These are not characteristics used to describe me so I've adopted phoniness in my interactions. Previous interactions were polite and professional but not "sweet."

Yet it continues. I work hard to not irritate them but I make a small mistake (that other residents make multiple times) and I am told on and lectured and advised to work on "people skills."

I am so exasperated. I'm nauseated by the "sweetness" that I have to embody but do it for the attendings because they are my bosses and I respect their advice. Clearly my first impression was not a good one on the nursing staff and in turn, this has led to the perception among the attending staff that I am difficult to work with. How can I change this? I'm under microscopic examination so each mistake is blown up. I am not infallible. What do I do? Has anyone had anything that slightly resembles this situation?
_________________________
Future MD or DO, PhD
Blog-o
http://path201x.blogspot.com/


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#75605 - 08/15/10 10:44 AM Re: Response to Ham's post about first impressions [Re: Apop201X]
Apop201X Offline
Super Elite Member

Registered: 09/14/03
Posts: 2455
Loc: Gaithersburg, MD
Hopefully Ham doesn't mind me reposting this topic here so that those of us who aren't MD's but are professionals in positions of leadership can reply too.

I've actually been thinking about my Type A personality and my career a lot these days too, as I've spent this past year in my first leadership position in a research setting and didn't have it end particularly well ( I quit without notice to take work with another gov't agency in a lower ranked position that pays almost 50% more money). And while my "patients" are animals, I'm finding that my superiors, colleagues, ect. an be "animals too in the absolute worst of ways, LOL!!!

I'd really like to get feedback from the ladies here who have leadership positions in whatever field they're in because I find that good leaderships skills are applicable to many other professions as well, particularly those where women aren't represented in very high numbers.

Here's a couple things I find particularly useful:

1) Pick your battles wisely, but under NO circumstances allow yourself to be professionally disparaged and disrespected. In my experience, once you allow yourself to be a doormat once, it will happen again and again and again.

2) Expect to be betrayed and trust no one. This one was/is hard for me because I expect people to treat others as they themselves would like to be treated, but this doesn't always happen.

3) Realize it's "just a job" and doesn't define who and what you are. Everyone makes mistakes especially the people who seem hell bent on focusing on yours.

4) Stay who YOU are. Like Ham, my professional look includes a little make-up and nice clothes and in a profession like Science, this tends to bring out the "haters" in groves, LOL!!!

5) Find a high ranking mentor and stick to him/her like glue. This is absolutely essential and something I didn't do on my last gig. My excuse was I decided early not to stay long, but that was a poor excuse. EVERYONE needs a friend or 2 in a professional setting.

6) Don't be afraid to befriend the "enemy". As my mother says, keep your friends close and your enemies closer, LOL!! Honestly, the one lady I thought I wouldn't hit it off with on my last gig is the one person I plan to regularly stay in touch with. I've found that you never know what you may have in common with the "enemy", LOL!! I also tend to bring food on my jobs (because i LOVE to eat) and nothing softens a hard core idiot like a fresh crispy cream doughnut!

Anyone else have some helpful tips, please share!!!
_________________________
Future MD or DO, PhD
Blog-o
http://path201x.blogspot.com/


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#75614 - 08/15/10 03:24 PM Re: Response to Ham's post about first impressions [Re: Apop201X]
HAM Offline
Elite Member

Registered: 03/04/05
Posts: 387
Loc: UT
No problems - its been a while since that was posted and I have made some definite changes. Some of them weren't actually my choice but. . .

- trust no one
- show absolutely no weakness to nurses
- pretend to need help & "just can't figure it out" around insecure/arrogant people around you
- change in clothing - my 1st 3 rotations have been nothing but scrubs
- focus on that light at the end of the tunnel - albeit dim at this point - and look forward to doing what I actually want to do
- during feedback, bring up the strengths that have been overlooked
- accept what can't be changed - and at my institution, it is that the hospital is run by the nurses (and their administrators, which are 10-fold to any other institution to which I have been exposed).
- finally - find an escape. I get to do an away rotation doing something I love at an institution I admire and be away for a whole month.


Incidentally, before I had the idea to send the survey on motherhood in medicine, I sent out surveys to the nursing staff at my hospital to see what they truly felt. My suspicions were confirmed - a lot of shallow, catty B.S. that could be brought forth because it was anonymous.

I just want to get this over with. Intern year sucked. I think that for those of us who have the goal of fellowship at the beginning, residency kind of sucks too. Just not that interesting a lot of the time. No matter what programs advertise, very few actually stand behind their residents. Its not in their best interests - we're transient but they have to work with the institution year after year. Its phony baloney - just like we are to be phony baloney.

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#75615 - 08/15/10 03:57 PM Re: Response to Ham's post about first impressions [Re: HAM]
Apop201X Offline
Super Elite Member

Registered: 09/14/03
Posts: 2455
Loc: Gaithersburg, MD
Originally Posted By: HAM

..........................- trust no one
- show absolutely no weakness to nurses
- pretend to need help & "just can't figure it out" around insecure/arrogant people around you
................................Incidentally, before I had the idea to send the survey on motherhood in medicine, I sent out surveys to the nursing staff at my hospital to see what they truly felt. My suspicions were confirmed - a lot of shallow, catty B.S. that could be brought forth because it was anonymous.


I just had to add a few comments.

"Pretend to need help" is definitely one I've had to utilize a LOT thoughout my entire my career at least until it's accepted by my peers that I am in fact smart (and often smarter than quite a few of the people I work around ;)). As for showing no weakness to nurses, I think that has more to do with the fact that nurses are often women. IMHO, women tend to be FAR, FAR, more difficult than men to work with in ANY career. So I'd say, be happy if your future speciality doesn't consists of too many of them.

Incidentally, I found the nurses at my old institution to be pretty decent as a group but that may have been because ALL the ones I came across were also working on their PhD's, and thus were a different "breed" of woman, LOL!!!

As for the catty BS stuff you found in the survey, again I think women in general are the primary culprits. As you get higher up the food chain, the cattyness among women doesn't really change all that much, just what they're being catty about.
_________________________
Future MD or DO, PhD
Blog-o
http://path201x.blogspot.com/


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#75623 - 08/15/10 09:48 PM Re: Response to Ham's post about first impressions [Re: Apop201X]
AnnaM Offline
Super Elite Member

Registered: 08/22/05
Posts: 1004
Loc: midwest
I have always found that pitching in and lending a hand to the nurses and aides goes a long way towards improving relationships. Having been a nurse's aide when I was in college, I would often grab the other side of a sheet and tuck it in, grab the other end of a lift sheet and help a nurse or an aide give a patient a boost in bed, help set up a patient's lunch tray, walk a patient to the bathroom, and even empty a bedpan occasionally. Sometimes I would feed or cuddle fussy babies on peds or in the nursery when I had nothing else to do, or while I was dictating. Most of what I did only took a few minutes, some was done while interviewing the patient, but all was appreciated.

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#75819 - 08/26/10 11:11 PM Re: Response to Ham's post about first impressions [Re: AnnaM]
HAM Offline
Elite Member

Registered: 03/04/05
Posts: 387
Loc: UT
Ooooh, the idea of cuddling babies is sooo appealing. And I've wandered by the nursery to look at the babies. Unfortunately, I believe my lab coats are drenched nosocomial pathogens by about 10 AM. I just can't bring myself to be the one that carries the vile diseases of adulthood into the nursery.

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#75842 - 08/28/10 07:51 AM Re: Response to Ham's post about first impressions [Re: HAM]
AnnaM Offline
Super Elite Member

Registered: 08/22/05
Posts: 1004
Loc: midwest
Oh, I only cuddled babies when I was on those rotations. Never wandered over from medicine to do it.

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#77322 - 12/17/10 12:42 AM Re: Response to Ham's post about first impressions [Re: AnnaM]
English Offline
Plus Member

Registered: 12/10/10
Posts: 51
I've had a few leadership roles in my career so far and what I have learned is that
1) Learn to read a situation-- Medicine is sometimes very patriarchal and hierarchy-based, but often when you are dealing with administrators or other departments you may need to change your approach-- Meyers-Briggs helps here. Know how to get things done-- know your system and know how to communicate with others (people don't speak or hear in the same ways). You need to get buy in to get things done.
2) Don't be a hypocrite-- Don't demand things from people that you are not willing to do. Also help out-- a true leader knows when to pitch in for the good of the team.
3) Definitely pick your battles and also decide what it's worth to win that battle. Is it worth burning a bridge? Because you will absolutely need that bridge again.
4) Cultivate relationships-- you never know sometimes who holds the true power, you would be amazed at the people who can drag you out of some dire straits.
5) Try to hear people out-- sometimes they just want to be heard.
6) Try to connect with people at a basic human level.
7) Observe good leaders and see how they get things done.
8) Go to all the parties, dinners, cocktail hours, etc.-- that's where #4 happens
9) Hold your ground when you need to but also be able to bend/ flexible-- it isn't a sign of weakness, but growth.
10) Every situation is a time to learn, so do it. Never be stagnant & try to enjoy the process-- not just the endpoint.
11) Don't take things personally. Sometimes it really has nothing to do with you.
12) Know who you are and be proud of it-- people notice that.

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